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Terms & Conditions

Returns may be done within 30 days in the original condition in which the bag was purchased with proof of purchase.  Items returned will be less shipping and handling so before returning an item please send us an email with a description of the problem at which point we will send you directions on how to return the item.  You may pay for shipping using any courier you wish or you may use the same courier we used to send the item to you.

Bags are made of jute - a vegetable plant, cotton, leather & bamboo.  If you have allergies to any of the above, this may not be a good item to have in your possession.

Information collected will be used for shipping and emailing you information only and will not be shared with third parties except where the law requires it or request it.  Your payment information is not stored in our database but goes through a third party agency namely Paypal/

13% Canadian tax is to be added to all prices quoted; prices are in Canadian dollars.

If we do not have the colour and or style in stock you may still place your order and receive 10% off.  Back orders take approximately 4-8 weeks delivery from order date.

Discounts cannot be combined to be more than 20%.

Bank fees, exchange rate conversion fees and import duties are the responsibility of the customer.  

Shipping

Shipping will be delivered through Canada Post, UPS or Purolator.

Once an item is placed with the shipping company we cannot guarantee on time delivery, we will send you a tracking number to track your package and will continue to evaluate the shipping service based on your feedback.

If you are not available to receive the item all additional cost of resending the item will be your responsibility.  Once the item is delivered to an address we no longer take responsibility for that item.  You however have the option to have the item signed for by a specific person to ensure delivery to the correct individual.

All purchases over $100 before taxes get free ground shipping.  All purchases over $200 get free international shipping.

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